A Benefits Administrator is the middle man between the employees who are receiving the benefits and the company or agency who is supplying the benefits.
Some of the qualities that are vital for a Benefits Administrator to have are strong communication skills and the ability to explain and teach. A sharp intellect is also a good quality to have.
On average, a Benefits Administrator will spend a good portion of the day handling different types of phone calls, gathering information concerning benefits plans, and fielding questions about benefits plans.
On average, a Benefits Administrator will also spend another good portion of the day doing research on different benefits plans and learning as much as he or she can so as to give the best information possible to employees as well as those providing benefits plans.
Benefits Administrators make up a part of the Human Resources department of companies or businesses that provide advice, information, and somewhat of a safety net for its employees.
Benefits Administrators can sometimes be blamed for things their clients did or did not do, such as not filling out a form entirely. This aspect is said to be the worst part about the job.
It is vital for a Benefits Administrator to be able to clearly explain and outline a benefits plan for everyone to understand.
Overall, the job of Benefits Administrator offers a great sense of satisfaction as you help people understand and make choices that are in their best interest. You can be a great source of help through very confusing times as people sort out complex benefits plans.
You must have at least a bachelor's degree, preferably in English, communication, psychology, or business, to qualify to work in Benefits Administration.
A Benefits Administrator must be willing to learn and have a good attitude.