There are answering services that work both globally, nationally and locally. Research each type to figure out which type of service would be best for you and your company.
Messages stored in our computers may be retrieved immediately by any tele-rep for you to have read back or confirmed to you.
Conversations can be voice-logged for quality control and can be listened to and downloaded onto CD at any time.
With just one simple call to one of our supervisors, you may change your instructions. You could provide a "reach" number for this situation and our tele-reps will contact you directly. We can place the caller on hold while we contact you and "patch" both you and the caller together! Our tele-reps are trained by professional instructors before they are allowed to handle a "live call".
The success of our business depends upon the quality of service that you receive, not a contract. For that reason alone, we operate on a month-to-month basis for all of our clients. However, if your business requires a contract, we would be pleased to provide one.